These are the Terms of Service and Privacy Policy of MSICRM.

Updated 10/02/2021

Please read these terms carefully before using our Service. Use of the software by you provides your acceptance of these Terms, Conditions and Privacy Policies.

MSICRM is a cloud-based software-as-a-service provided via a subscription model (monthly or yearly) paid for in-advance. The website is located at:
https://yourcompany.msicrmsites.com (MSICRM will provide the exact URL via email).

MSICRM is a CRM system (Customer Relationship Manager) to store and access your user and client data.

There are no refunds for the product after the first month for either subscription type. The setup fee and API setup fee are both nonrefundable at any time.

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions and Policies set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions and Policies. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions and Policies. If You disagree with any part of these Terms and Conditions then You may not access the Service.

A login may only be used by one person. Do not share login information to circumvent paid license counts for your subscription.

Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

The MSICRM Company Privacy Policy

Privacy Policy for MSICRM
English
Privacy Policy
NOTE FOR USERS OF GMAIL AND GOOGLE CALENDAR: MSICRM uses a Google API connection to provide calendar sync capabilities between MSICRM calendar and a Google Calendar account. This is a synchronization for your user calendar created by MSICRM into your Google Calendar interface and is named "SuiteCRM". This calendar is a two-way sync to provide access of your MSICRM appointments within the Google Calendar. MSICRM requires your permission to enable this connection in order to use the Google Sync function. Failure to provide this permission will NOT prohibit you from using any other function within MSICRM. MSICRM does not store your data in any other way other than for use in this specific calendar action. You have the ability to integrate a Gmail email account within the MSICRM interface. This interaction provides a limited-feature integration of gmail within MSICRM. It allows you to send email from MSICRM as your gmail address as well as check your email account within the interface. With the exception of business need for developing and maintaining MSICRM software with our team of developers and programmers, we do not supply user data of any kind to any 3rd party entity.
Last updated: September 13, 2021
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy has been created with the help of the Privacy Policy Generato
r.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Morton Business Consulting, PO Box 721, Mount Pleasant, SC 29465.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: South Carolina, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to MSICRM, accessible from your custom subdomain, ie. https://subdomain.msicrmsites.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies: All About Cookies.
We use both session and persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: Company will not contact any end user except for signatories of the usage agreement and any contacts determined by those signatories (ie administrators).
To manage Your requests: To attend and manage Your requests to Us.
We may share your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With Business partners: We will not share user data with business partners.
With other users: We will not share user data with others not listed previously.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Your California Privacy Rights (California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you'd like to request more information under the California Shine the Light law, and if you are a California resident, You can contact Us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy at https://msicrm.com/msicrmprivacypolicy.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: admin@msicrm.com
Privacy Policy for MSICRM

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

You may terminate your Subscription at any time prior to the next renewed subscription term by contacting MSICRM by email, phone and mail. No refunds will be provided after the initial 30 days of use of our software.

Upon termination by Subscriber, you will have access to the Website for the remainder of your subscription term. Your data will be stored for 60 days after the term ends if you choose to resume your subscription after termination. After 60 days, the database instance will be erased permanently and Company will not be able to recover this data. Prior to termination, export all user submitted data for your records.

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

The Data that the Subscriber provides to the Website is wholly owned by the Subscriber. The Data will not be used, disseminated, accessed or saved by Company for any reason other than providing services for access to that Data for and by the Subscriber.

Support for the Website is wholly via email and remote internet services. Company does not provide telephone support at this time. Company will provide support responses within a timely manner. Company will provide a case tracking mechanism and case submission directions.

Data provided to Third Party Services is not under the control of Company. Review any terms of service and privacy policies of Third Party Services. Third Party Services must be explicitly approved by Subscriber. Third Party Services include but is not limited to Twilio.com (SMS Text Messaging), HelloSign (Digital Signature), 3rd Party email integration, Google Calendar Sync, and others.

Company makes every effort to stay up to date with current security methods. Subscriber data is stored in a segmented database with access provided to Subscriber users using industry standard password protocols. Website is provided under HTTPS protocol. Two Factor Authentication (2FA) is available (and recommended) if Subscriber chooses to enable it for extra security that it provides. Company has access to user data within the database as a system administrator. Sensitive data is only viewable by the owner of record. Protection of data is the responsibility of all users. Do not transmit sensitive data via email. This includes credit card information, social security numbers, and medicare and medicaid account numbers.

Data in MSICRM is backed up regularly in case of disaster or data loss and can be restored if necessary.

Usage of the software is logged and logs are stored.

MSICRM does not use or sell your data except for the explicit need to provide the service to the end-user.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions and Policies. These Terms and Conditions apply to all visitors, users and others who access or use the Service.